Summer Day Camp Online Registration
FREQUENTLY ASKED QUESTIONS
I am a Y member or past program participant. Why can’t the system locate my account? The Y may have outdated information or a misspelled name in our system. Please call camp or your local Y (locations here) and we can help you set up your account over the phone.
On the log-in screen, are the member ID and barcode on my Y card the same thing? No. You can find your Member ID on program receipts and invoices. The barcode on your Y card is only used for facility access.
Why is the program I am looking for not listed? The program may be closed or registration period has ended. Currently, the only programs available for online registration are Summer Camps. Please call the Y or stop by to see if there are any spots still available.
Should I register myself or my child for the program? While you, the adult primary account holder, will be listed as an option, please be sure to select your child’s name and register their name for the program.
Can I apply my Financial Assistance or system credit to my payment? The system does not currently process any financial assistance price reductions, discounts, or account credits through online registration. Please call Camp Hanes to register for this program and receive your discount at that time. Once you have registered, you can make payments online. We apologize for any inconvenience.
If you have any other questions about the registration process, please call your local Y branch or Jen de Ridder at Camp Hanes (336-983-3131). You are also welcome to stop by the Y to register for summer camp at any time. Thanks for your interest in YMCA Summer Day Camp Programs!